Contact us
Multiple Ways to Contact TaxPro Software Solutions
Call, email, or book a short setup call — whichever works best for how you run your tax business.
Choose a channel
How to Reach Our Team
Call Us
877-272-4036
Speak with our team about software packages, renewals, and day-to-day tax software questions.
Email Us
support@mytaxprosoftware.com
Send your question in writing and we’ll follow up with the answer or the next step.
Book a Setup Call
15-Minute New Tax Business Software Setup Call
Not sure which package fits your new tax business? Schedule a short call before you purchase.
Mail Us
124 South Main Street, Suite 108, Jonesboro, GA 30236
Send correspondence to our Jonesboro, Georgia office.
Find the right fit
Which Way Should You Use?
I’m not sure which package to buy
Book a 15-minute setup call so we can review the returns you prepare, your EFIN status, and how your office works.
I need software help during tax season
Call 877-272-4036 or email support@mytaxprosoftware.com with your software package and a short description of the issue.
I need to renew my software
Call 877-272-4036 and we’ll confirm your renewal, or use the renewal link for your package below.
I don’t have an EFIN yet
Book a setup call to understand your options before you purchase tax software.
Before You Contact Us
Have your software package name (Silver Online or Gold Desktop) and your PTIN or EFIN details handy. That helps us answer faster and keeps your tax software support request moving.
Ready when you are
Still Deciding Which Software Package Fits?
Book the 15-Minute New Tax Business Software Setup Call and we’ll walk through your returns, EFIN status, and the tools you need.